Automation / Collections
Keep outstanding payments moving.
Organize overdue balances and follow-up using your customer agreements and collection rules.
What we connect.
Open invoices, payment records, due dates and customer agreements.
We first review your data and the access available. Scope, approval rules and exceptions are agreed before implementation.
What the agent does.
- Identify and prioritize overdue balances.
- Prepare follow-up using agreed timing and communication rules.
- Escalate disputes and cases requiring a conversation.
The deliverable
Collections, ready to review.
An updated collection queue with balances, follow-up history and cases requiring a decision.
Cases needing judgment go to your team. We monitor the workflow and maintain the connections.
Implementation and ongoing operation are quoted by scope and volume. Available independently of the Relevo platform.
Discuss this process ↗Tell us what you want to solve.
Organize your operation, automate a process or build a tool. Let's start with a conversation.